The Provincial Road Management Facility contracted Step Up Consulting to conduct the capacity building activity for the Internal Audit Services Division (IASD) of the Province of Davao del Norte, one of its partner provinces. The engagement was designed to assist the IASD in developing and implementing an Internal Audit Plan for the identified road rehabilitation and maintenance systems and processes in order to come up with an Internal Audit report with doable and useful recommendations. Step Up Consulting team was composed of Managing Consultant Michael Canares, resource person Marilou Bueno, and documenter Cleofe Ambulo.
As a result of the engagement the IASD was able to plan, implement, write and present the audit report on one of the key risks in local road management to the risk owner, the Provincial Engineering Office. IASD was also able to craft a simple audit recommendations monitoring system to ensure that auditees will comply with audit recommendations and improved internal control processes in their daily operations.
One of the activities of the mentoring process was an international online course on internal audit where four of the IASD staff members were enrolled in. After the course, the auditors completed an online assessment where two of the staff members got a 100% rating in the examinations.
Step Up made use of a mentoring-focused approach where capacity development needs were assessed on a regular basis so that interventions designed will be able to sufficiently meet competency gaps and produce the desired outputs. The engagement was conducted in April to June 2014 with a mixture of on-site and on-line mentoring. This was also the first time that Step Up used Facebook as an online-mentoring tool where mentees can directly ask questions from mentors and where files are shared and outputs are submitted and commented on.
IASD staff members appreciated the whole mentoring approach and the engagement was rated very satisfactory by the participants.